Reference

How We Handle Your Account Information

We collect what we need to run your account, process bKash, Nagad and Rocket deposits, and keep the lobby secure. This policy explains what data we hold, why we hold it, and how you request changes or deletion where local law allows.

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7u7 vip How We Handle Your Account Information
DATA SAFEGUARDS

How We Protect What You Share

Account passwords are hashed so even our team cannot read them. Deposits and withdrawals between your bKash, Nagad or Rocket wallet and our system run over encrypted connections. Session cookies expire when you close the app or browser. We log device identifiers to block duplicate registrations and flag suspicious login attempts, then clear those logs after ninety days unless a dispute or chargeback investigation requires us to keep them longer.

Encrypted Transfers

Every payment between your wallet and our account moves through SSL-protected channels so transaction details stay private between you, the payment provider and us.

Cookie Management

We set session cookies to keep you logged in and preference cookies to remember your language and recent game tabs. Reject or delete them in your browser settings anytime.

Access Controls

Only authorized support and finance staff see your full account record, and every access is logged. Marketing and game operations teams see anonymized aggregates, never individual player names or wallet details.

Data Retention

We keep transaction logs for the minimum period local financial rules require, then archive or purge them. Close your account and request deletion; we remove personal identifiers within thirty days after clearing any open bets.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what account information we hold, correct a registration error, or request deletion after closing your account, our support team handles every data request. Use live chat for instant answers during Bangladesh hours, or send a message with your registered mobile number so we can verify your identity before releasing any details.

Team online

Live Chat

Open the chat bubble in the lobby footer and ask for a data request form. Our agents confirm your mobile number and walk you through the process in real time.

Email Support

Send your request from the email tied to your account. Include your registered mobile number and describe what data you need or what changes you want us to make.

Account Settings

Log in and open Account Settings to review stored details like mobile number, wallet preferences and email. Update them directly or flag an error for our team to fix.

Common Questions About Your Data

We ask for your mobile number, email and a password. When you deposit via bKash, Nagad or Rocket, we log the transaction ID and amount so we can credit your account and process withdrawals later.

Yes, where local law permits. Contact support with your registered mobile number and request a data report; we send a summary of registration details, transaction history and recent login records within seven business days.

We share minimal transaction data with payment processors to clear deposits and withdrawals. Game studios see your session ID and bet amounts but never your wallet number, mobile or email unless required for jackpot verification.

Transaction logs stay on file for the period local financial regulations require, typically three to five years. Personal identifiers like mobile number and email are archived after account closure unless an open dispute needs them.

Yes, in eligible regions. Close your account in settings, then contact support and request deletion. We purge personal identifiers within thirty days, keeping only anonymized bet records for regulatory compliance if local law requires it.

Session cookies keep you logged in; preference cookies remember language and recent games. Analytics cookies track page views so we can improve the lobby. Reject or delete any cookie type in your browser settings without losing core account functions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.